Table of Contents
Why do you want to work in BPO process?
Your answer should emphasise the advantages of being in this industry – the chance to strengthen your communication skills and improve your personality, be part of a booming industry and enjoy the salary and perks that come with the job.
Why are you choosing BPO?
Because business process outsourcing offers a promising career growth and opportunities. Plus it gives a great exposure globally. It is a most stable sector and a fast growing industry. Thats why i wanna put my career path in this industry.
What is voice process in BPO?
Voice based BPOs: Voice process job involves phone calling with customers/clients either inbound telemarketing or outbound telemarketing. Non Voice BPOs: Non-voice process job involves work in computer & internet like email handling, chat support, messages etc.
Why did you choose call center industry?
You can answer this question by highlighting your top skills in customer service as well as your passion for helping others solve problems. Example: “I would love working in a call center because I have a deep passion for conversation and finding ways to help clients solve problems.
Why should I hire you for voice process?
Why should we hire you? Answer : Sir, that is the good question you asked me, If you will give me opportunity to work in your company at this post I think that, by using my skills and knowledge I will play an important role in the upliftment of your company and I will prove it.
What is the role of voice process?
Example: “Voice process support connects you to the customer over the phone using your voice. Non-voice uses a computer chat function to communicate with a customer using text. Both processes let you solve customer problems and offer customer service.
Why are voice and non-voice based BPO’s important?
Both the voice and non-voice service can gauge the user experience in great details and can provide the Business necessary information about the customer feedback. Business, on the other hand, can take the necessary action to improve the products and services in order to have a better user experience.
Why is it important to do a BPO interview?
Many people take it as a good priority sector to work, because it fulfills the primary productivity in humans. Although it’s usually assumed, appearing for a BPO Interview can lead with a difficult task to face before getting into the final round of the job selection process.
What’s the difference between a call center and a BPO?
BPO is not the call centre as people take it in the same way; BPO is the outsourcing specific functions of any business to a third party are Business Outsourcing Process. Many people take it as a good priority sector to work, because it fulfills the primary productivity in humans.
What are the two processes of the BPO?
Sample Answer – As the BPO has two types of processes like the Web-chat process and the Voice process.